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FAQ's
Can the PCO owner take the phone to his home?  
Does TeleCard provide incoming calling facility?  
Can the PCO owner use a calling card with the phone?  
Can I send a Fax through this phone?  
Can the phone be used to connect to the Internet?  
What is the price of the phone?  
What is the price per unit for wireless payphone cards?  
What is the price per unit for wireline payphone cards?  
Is the call cost displayed on the phone?  
Is the price of the phone set refundable?  
What are the rates of ISD calling?  
What if the retailer wants to shift the location?  
In case of faults in the set, where/how do I get it repaired?  
Is the CPP scheme to be applied on this phone?  
What are call charges to different cities?  
Is there any tax deduction from a card?  
How long is the warranty period?  
Is physical damage covered under warranty?  
What are the different packages available?  
Would calling details be available if required?  
Are calling details available?  
What is the period of validity of a payphone scratch-card?  

No, since the phone is for commercial use only, as a principle it should not leave the address of its exact operational location.
   
Yes, incoming calling facility will soon be available on all wireless payphones.
   
No, TeleCard payphones do not allow any calling card numbers to be accessed through its network. However, TeleCard will be providing this facility in the near future.
   
Yes, fax facility is available on TeleCard Wireline payphones.
Yes, internet connectivity is available through our Sm@rt wireless (1x) phones.
The price of the phone depends on the package prevalent at the time of purchase. For package information, please contact customer services 111-222-124 or any TeleCard Franchisee near you.
The unit price varies with the card denomination.  
Denominations (Units)
Retail Price (Rs.)
Rupees per Unit
250
875
3.50
500
1600
3.20
1500
4500
3.00
2500
7250
2.90
3430
8918
2.60
 
The unit price varies with the card denomination.  
Available for Outdoor Phones
Denominations (Units)
Retail Price (Rs.)
Rupees per Unit
20 110 5.50
45 220 4.88
150 660 4.40
Available for Indoor PCOs
Denominations (Units)
Retail Price (Rs.)
Rupees per Unit
500 1600 3.20
1500 4500 3.00
3500 9100 2.60
 
   
Yes, the wireless phone terminal displays the units being consumed during any particular call.
No, the price of the phone is not refundable.
Duration (seconds)/Unit
Connecting
Unit
Subsequent
Unit
Destination
0700 - 18:29
18:30 - 21:29
21:30 - 6:59
Afghanistan
20 sec
20 sec
20 sec
3
3
Bahrain
20 sec
20 sec
20 sec
3
3
Bangladesh
20 sec
20 sec
20 sec
3
3
Canada
20 sec
20 sec
20 sec
3
3
Doha/Qatar
20 sec
20 sec
20 sec
3
3
Greece
20 sec
20 sec
20 sec
3
3
India
20 sec
20 sec
20 sec
3
3
Iran
20 sec
20 sec
20 sec
3
3
KSA
20 sec
20 sec
20 sec
3
3
Kuwait
20 sec
20 sec
20 sec
3
3
Nepal
20 sec
20 sec
20 sec
3
3
South Africa
20 sec
20 sec
20 sec
3
3
Sri Lanka
20 sec
20 sec
20 sec
3
3
Turkey
20 sec
20 sec
20 sec
3
3
UAE
20 sec
20 sec
20 sec
3
3
UK
20 sec
20 sec
20 sec
3
3
USA
20 sec
20 sec
20 sec
3
3
Rest of the World
20 sec
20 sec
20 sec
3
3
 
* Unit rate depends on the card denomination. (Please See)
 
A retailer can shift the location of business if need be but is required to get the new location registered in person with TeleCard Customer Care Center.
Your set can be easily repaired by our trained technician just bring your set to our Customer Care Center.

The CPP regime is not applicable to this service for the time being.

Duration (seconds)/Unit

 Connecting Unit

Subsequent Unit  

Distance (km)

0700 - 18:29

18:30 - 21:29

21:30 - 6:59

0-25 (Local)

300 sec

300 sec

300 sec

1

1

25-80

34.6 sec

1 min 9.2 sec

2 min 18.4 sec

1

1

80-160

28.3 sec

39.6 sec

1 min 19.2 sec

1

1

160 +

22.9 sec

29.4 sec

42.2 sec

1

1

 
* Unit rate depends on the card denomination. (Please See)  
   
No, there is no tax deduction from any card. However, the unit price is inclusive of tax.
Yes, the phone can be transferred to another owner after all the necessary documentation is submitted to the Customer Care Center or your nearest franchisee.
   
The warranty for the phone terminal (set) is 6 months from the date of purchase.
   
No, any physical damage or breakage is not covered under warranty. However, electrical faults that occur after the warranty period can be fixed at a very minimal charge.
 
TeleCard offers standard and intallment packages. Contact 111-222-124 for full details.
Yes, calling details are available on a payment of Rs. 50/- for a single billing cycle (i.e. monthly). Details can also be viewed on our website.
A scratch-card for voice units of a wireless payphone is valid for 60 days. Scratch cards for voice units of wire line payphones is valid until total unit consumption.